> FAQ RCA IP170

RCA IP170 DECT VoiP IP170 Wireless office

Q&A for the RCA DECT IP Phone IP170

1. How many sip accounts can be registered in a base station Rca IP170?

Sip Account Register in a Base Station

The system allows up to 8 SIP accounts. The unit can only handle six handsets, but you could have one handset with more than one active SIP account.

2. How many simultaneous calls can be handled per base station Rca IP170?

Simultaneous Call  with IP Phone Rca IP170

The IP Phone Rca IP170 can handle up to 4 simultaneous calls per base station.

3. Can the base station Rca IP170 register other handset units?

Handsets to Register

Yes, the base station Rca IP170 can register up to six (6) handset unit. The compatible handset for base station Rca IP170 is the IP070.

4. Can I build a wireless office ?

Wireless Office

Yes, Building a Wireless Office is Easy with the RCA IP170; Simply plug the base station (gateway, that comes with the IP170) into your existing Internet connection and it will wirelessly connect to the handset IP170.

As your business grows, you can mix and match up to 6 handsets  (Rca IP070) or cordless handsets (IP060) too. Each system can support 2 base stations!

5.  How to redial from the call log on the IP170?

Redial/Outgoing Call Log

1. Press  the softkey “Redial”.

2. Highlight a record.

3. Press soft key “speaker phone” or pick up the handset to return a call.

6. How to enable the function Do Not Disturb (DND) on the Rca IP170?

Do not disturb (DND)

1. Press DND soft key

2. Select one of the available lines.

3. Select enable/disable, and press Save

Note: Only the master handset of the line may enable/disable DND.

7.  How retrieve messages from Voicemail from the Rca IP170?

Voicemail

1. Press the softkey “Voicemail” to access voicemail.

2. Press Menu soft key -> 1. Service -> 4. Voice Mail, to check
the number of messages; select account and call to retrieve
Messages.

8.- How to Set up a Direct Access Key?

Setting up Direct Access Key (x12)

  1. 1.    Press Menu soft key -> 1. Services -> 9. Direct Dial Access Key.
  2. 2.    Select “Program.
  3. 3.    Select one of the Direct Dial Access Keys (1-12).
  4. 4.    Select -> 2. Speed Dial. Scroll to 2. Enter Name

 

Enter the first 5 characters of the name you wish to be displayed 

Scroll down to 3. Enter Number

9.- How to register the Base station and Deskphone ?

Registration

Base Station

1.    Press and hold the soft key “phone” button until the LED flashes blue.

Deskphone

1.    Press the soft key “Navigation Key, OK” and select the base station you want to pair With the Deskphone.

2.    If the deskphone request a PIN, enter 7227 and press OK to confirm.

10.  How to make a call?

Making a call

1.    Pre-/Direct Dialing: enter the phone number and press soft key “Navigation Key, OK”. or Send and lift handset.

2.    Speakerphone: enter the phone number and press soft key “speaker phone”. Or vice versa

3.    Headset (RJ9): enter a phone number and press soft key “Navigation Key, OK” or Send.
Then press soft key “Headset”.

 11. How to answer a call on the Rca IP170?

Accepting a call

1-    With Handset: pick up the handset.

2-    With RJ9 Headset: press soft key “Headset”.

3-    With Handsfree: press soft key “Speakerphone”

12. How to place a call on hold ?

Placing a call on hold 

1-    Press Hold soft key,

2-    While a call is on hold, press Unhold soft key to un-hold.


Note: with 2 active calls, select call with Line Keys or “Switch” soft key.

13.- How to enable a three -party conference ?

three-party conference

1-    Once in line with 1st caller, press 2nd Call soft key to activate 2nd call.

2-    Choose intercom/external.

3-    Select a line to place the call

4-    Dial 2nd party number and press soft key “Navigation Key, OK”  or dial.

14. How can I transfer a call?

Call Transfer
Attended transfer

1-    Once in line with 1st caller, press 2nd Call soft key to activate 2nd call.

2-    Choose intercom/external.

3-    Select a line to place the call.

4-    Dial 2nd party number and press “Navigation Key, OK” or Send;

5-    When the 2nd call is answered, select Tran soft key to transfer.

15.- How to do a blind transfer ?

Blind transfer

1-    Once in line with 1st caller, press Tran soft key.

2-    Dial the destination telephone number and press Tran soft key to transfer.

16. How to make a call forwarding?

Call Forward

1-    Press Menu soft key -> 1. Service -> 2. Call Forward, to setup.

More information.

Product Page: IP170(click Here)

Datasheet RCA IP170 (Click Here)

User Manual RCA IP170 (click Here)

If you need further information about the product or price, please contact us and  we will be delighted to help you.

 

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